Toyota Grand Highlander (AS10): Digital Key

A smartphone can be used instead of the electronic key of the vehicle by installing the dedicated Digital Key App on a smartphone. Also, Digital Key can be shared with your family or friends using the Digital Key App.

Digital key usage conditions

In order to use the Digital Key, you need to install the Toyota App. Register the Vehicle to the customer's Toyota App profile, and subscribe to Remote Services, and enroll in Digital Key.

Digital key precautions

  • A Digital Key can be used when the smartphone and server can communicate. The Digital Key may become unusable if the smartphone is not connected to the Internet.

    Be sure to carry the electronic key of the vehicle if traveling to a location with unreliable communications.

  • If the smartphone battery is depleted, the smartphone cannot be used as Digital Key.

    If the battery level is low, be sure to charge the smartphone prior to going out.

  • The Digital Key system is related to the smart key system.

    If the smart key system has been deactivated in the vehicle customization setting, the Digital Key will also be disabled.

  • The Digital Key cannot be used to lock or unlock the doors by touching or gripping a door handle. (Doors can be locked or unlocked using the Digital Key App.)
  • Depending on the radio wave environment, the Digital Key may not be able to be used.
  • When transferring vehicle ownership, make sure to delete the Digital Keys.
  • If the vehicle is not operated for 14 days or more, the Digital Key will not connect automatically.

    Therefore, it may take some time before the system operates after a door handle is touched.

  • A part of the services may be stopped for a certain period of time due to server maintenance.

    However, registered Digital Keys can be used during the maintenance.

  • A smartphone with the Digital Key App enabled will be able to lock and unlock the doors, start the engine and perform any other operations as same as the electronic key of the vehicle. Be especially careful not to lose the smartphone or allow it to be stolen.

If the smartphone is lost or stolen, contact your Toyota dealer immediately.

  • When taking your vehicle to a Toyota dealer for an inspection or repairs, make sure to bring an electronic key.
  • With the digital key alone, no vehicle lights will illuminate when approached to the vehicle.

    Also, with the digital key alone, some functions, such as the power back door's close & lock (walk-away) function, etc., cannot be used.

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