Toyota Grand Highlander (AS10) 2024 Owners Manual / Before driving / Opening, closing and locking the doors / Unlocking and locking the power back door from the outside

Toyota Grand Highlander (AS10): Unlocking and locking the power back door from the outside

■ Smart key system

Carry the electronic key to enable this function.

1. Locks all the doors

Check that the door is securely locked.

2. Unlocks all the doors

The doors cannot be unlocked for 3 seconds after the doors are locked.

Opening/closing the power back door

■ Opening/closing the power back door using the wireless remote control

Press and hold the switch for approximately 1 second.

The power back door can be operated whether it is locked* or unlocked.

Pressing the switch while the power back door is opening/closing will stop the operation.

Pressing and holding the switch again for approximately 1 second will operate the power back door in the opposite direction.

*: Opening of the power back door when it is locked can be disabled by a customized setting.

■ Opening/closing the power back door from the inside

Press and hold the switch for approximately 1 second.

A buzzer will sound and the power back door will automatically open or close. However, if the power back door is locked, it will not open.

Pressing the switch while the power back door is opening/closing will stop the operation.

Pressing and holding the switch again for approximately 1 second will operate the power back door in the opposite direction.

■ Back door opener switch

• Open

When the power back door is unlocked: Press the back door opener switch.

When the power back door is locked: While carrying an electronic key, press and hold the back door opener switch.

A buzzer will sound and the power back door will automatically open.

Pressing the switch while the power back door is opening/closing will stop the operation.

• Close

Press the switch.

A buzzer will sound and the power back door will automatically close.

Pressing the switch while the power back door is closing will stop the operation. Pressing the switch again will open the power back door automatically.

• Close the back door and lock all doors after moving away from the back door (close & lock [Walk-Away] function)*

*: This setting can be customized by your Toyota dealer.

1. Close all of the doors except the back door, carrying an electronic key and press the switch on the lower part of the back door.

A different buzzer than the normal one will sound and the close & lock (Walk-Away) function will go into standby.

2. While the buzzer is sounding, move away from the back door.

When the sensor detects that you are away from the back door, the emergency flashers will flash, and the buzzer will sound. Depending on the direction of moving away from the back door, the location and how to hold the electronic key or circumstances, it may not be detected properly.

All the doors other than the back door will be locked, and after the back door is closed, the back door will also be locked. When all the doors have been closed and locked, the buzzer will sound and the emergency flashers will flash.

The standby state is canceled if you do not move away from the back door for 30 seconds. To operate the function again, perform the procedure again from the beginning.

If you approach the back door carrying the electronic key, the back door operation will stop, all the doors will be unlocked, and the buzzer will sound and the emergency flashers will flash.

If the switch is pressed after the back door operation has stopped, the close & lock (Walk-Away) function will go into standby again.

• Close the back door and lock all doors (close & lock function)*

*: This setting can be customized by your Toyota dealer.

Press the switch.

The power back door will close and all of the doors will be locked at the same time.

A different buzzer than the normal one will sound and the power back door will begin closing automatically.

When the power back door is closed, all of the doors will lock simultaneously and operation signals will indicate that all of the doors have been locked.

If the switch is pressed while the power back door is closing, the operation will stop.

Pressing the switch again will open the power back door automatically.

■ Closing the power back door using the back door handle

Lower the power back door using the back door handle, then a buzzer will sound and the power back door will automatically close.

■ Hands Free Power Back Door (if equipped)

1. While carrying an electronic key, stand within the smart key system operation range, approximately 19.7 to 23.6 in. (50 to 60 cm) from the rear bumper.

Vehicles without tow hitch

1. Kick sensor
2. Hands Free Power Back Door operation detection area
3. Smart key system operation detection area

Vehicles with tow hitch

1. Kick sensor
2. Hands Free Power Back Door operation detection area
3. Smart key system operation detection area

2. Perform a kick operation by moving your foot to within approximately 3.9 in. (10 cm) of the rear bumper and then pulling your foot back after the buzzer sounds.

• Perform the entire kick operation within 1 second.
• The Hands Free Power Back Door will not start operating while a foot is detected under the rear bumper.
• Operate the Hands Free Power Back Door without contacting the rear bumper with your foot.
• If another electronic key is in the cabin or luggage compartment, it may take slightly longer than normal for the operation to occur.
• If the buzzer sounds twice, perform a kick operation again.

1. Kick sensor
2. Hands Free Power Back Door operation detection area

3. When the kick sensor detects that your foot is pulled back, a buzzer will sound and the power back door will automatically fully open/close.

If kick operation is performed again in the middle of back door operating, the operation will stop.

■ Closing and locking the back door after moving away from the back door using the kick sensor (Hands Free close & lock [Walk-Away] function) *1, 2

*1:If equipped
*2:This setting can be customized by your Toyota dealer.

1. While carrying an electronic key, stand within the smart key system operation range, approximately 19.7 to 23.6 in. (50 to 60 cm) from the rear bumper.

Vehicles without tow hitch

1. Kick sensor
2. Hands Free Power Back Door operation detection area
3. Smart key system operation detection area

Vehicles with tow hitch

1. Kick sensor
2. Hands Free Power Back Door operation detection area
3. Smart key system operation detection area

2. Perform a kick operation by moving your foot to within approximately 3.9 in. (10 cm) of the rear bumper and then pulling your foot back after the buzzer sounds.

• Perform the entire kick operation within 1 second.
• The Hands Free Power Back Door will not start operating while a foot is detected under the rear bumper.
• Operate the Hands Free Power Back Door without contacting the rear bumper with your foot.
• If another electronic key is in the cabin or luggage compartment, it may take slightly longer than normal for the operation to occur.
• If the buzzer sounds twice, perform a kick operation again.

1. Kick sensor
2. Hands Free Power Back Door operation detection area

3. When the kick sensor detects that your foot is pulled back, a different buzzer than the normal one will sound and the Hands Free close & lock (Walk-Away) function will go into standby.

4. While the buzzer is sounding, move away from the back door.

When the sensor detects that you are away from the back door, the emergency flashers will flash, and the buzzer will sound. Depending on the direction of moving away from the back door, the location and how to hold the electronic key or circumstances, it may not be detected properly.

All the doors other than the back door will be locked, and after the back door is closed, the back door will also be locked. When all the doors have been closed and locked, the buzzer will sound and the emergency flashers will flash.

The standby state is canceled if you do not move away from the back door for 30 seconds. To operate the function again, perform the procedure again from the beginning.

If you approach the back door carrying the electronic key, the back door operation will stop, all the doors will be unlocked, and the buzzer will sound and the emergency flashers will flash.

If the power back door is operated after the back door operation has stopped, the Hands Free close & lock (Walk-Away) function will go into standby again.

■Luggage compartment lights

• The luggage compartment lights turn on when the back door is opened.
• When the engine switch is turned off, the lights will go off automatically after 20 minutes.

■Back door closer

In the event that the power back door is left slightly open, the back door closer will automatically close it to the fully closed position.

• The back door closer can function when the engine switch is in any mode.
• The power back door can be opened using the back door opener switch even if the back door closer is operating.

■Power back door operating conditions

If the following conditions are met with the power back door operation enabled, the power back door can be opened and closed automatically.

• When an electronic key is being carried and the back door opener switch is pressed*
• When the wireless remote control is used*
• When the engine switch is in ON, the vehicle speed must be lower than 2 mph (3 km/h) and one of the following conditions must be met in addition to the above conditions:
  • The parking brake is engaged.
  • The brake pedal is depressed.
  • The shift position is in P.

*: When the operation of the power back door when it is locked has been disabled by a customized setting, operate the power back door after it has been unlocked.

■Operation of the power back door

• When the power back door begins to operate, the emergency flashers will flash and a buzzer will sound.
• When the power back door is disabled, the power back door will not operate but can be opened and closed manually.
• The power back door turns to manual operation when the back door opener switch is pressed while the power back door is in an automatic opening/closing operation operation.
• If anything obstructs the power back door while opening, a buzzer will sound and the power back door will stop immediately. If anything obstructs the power back door while closing, a buzzer will sound and the power back door will automatically move slightly in the opposite direction and then stop.

■Jam protection function

Sensors are installed in the right and left sides of the power back door. When the door is automatically closing and the sensors are pushed due to an object being caught, etc., the jam protection function will operate.

From that position the door will automatically move a little in the opposite direction and then the function will stop.

■Fall-down protection function

While the power back door is opening automatically, applying excessive force to it will stop the opening operation to prevent the power back door from suddenly shutting.

■Back door closing assist

If the back door is lowered manually when the back door is stopped at an open position, the back door will fully close automatically.

■Back door reserve lock function

This function reserves the locking of the power back door when the power back door is open. If the following operations are performed, all of the doors except the power back door will lock and then the power back door will lock when it is completely closed.

1. Close all of the doors, except the power back door.

2. Perform an automatic closing operation of the power back door and lock the doors using the wireless remote control or smart key system while the power back door is closing.

Operation signals will indicate that all the doors have been closed and locked.

• If the electronic key is placed inside the vehicle after starting a close operation via the door reserve lock function, the electronic key may become locked inside the vehicle.
• If the back door does not fully close due to the operation of the jam protection function, etc., while the back door is automatically closing after a reserve lock operation is performed, the reserve lock function is canceled and all the doors will unlock.
• Before leaving the vehicle, make sure that all the doors are closed and locked.

■Close & lock (Walk-Away) function operating conditions

This function can be operated when all of the following conditions are met:

• Close & lock (Walk-Away) function is enabled*.
• An electronic key is not detected within the vehicle.
• All of the doors other than the power back door are closed.
• The brake pedal is not depressed.
• The engine switch is off.
• The electronic key is within the effective range (detection areas).

*: This setting can be customized by your Toyota dealer.

■Situations in which the close & lock (Walk-Away) function* may not operate properly

In the following situations, the function may not operate properly:

• When the smart key system does not operate properly.
• When the close & lock function does not operate properly.
• When moving away from the back door while the close & lock (Walk-Away) function is in the standby state.

*: This setting can be customized by your Toyota dealer.

■Close & lock function* operating conditions

This function can be operated when all of the following conditions are met:

• An electronic key is not detected within the vehicle.
• All of the doors other than the power back door are closed.
• The engine switch is off.

*: This setting can be customized by your Toyota dealer.

■Situations in which the close & lock function* may not operate properly

In the following situations, the close & lock function may not operate properly:

• If the switch on the lower part of the power back door is pressed by a hand which is holding an electronic key
• If the switch on the lower part of the power back door is pressed when the electronic key is in a bag, etc. that is placed on the ground
• If the switch on the lower part of the power back door is pressed with the electronic key not near the vehicle.

*: This setting can be customized by your Toyota dealer.

■Hands Free Power Back Door operating conditions (if equipped)

• The Hands Free Power Back Door (kick sensor) setting is on.
• When an electronic key is carried within the operation range.

■Situations in which the Hands Free Power Back Door may not operate properly (if equipped)

In the following situations, the Hands Free Power Back Door may not operate properly:

• When a foot remains under the rear bumper
• If the rear bumper is strongly hit with a foot or is touched for a while.

  If the rear bumper has been touched for a while, wait for a short time before attempting to operate the Hands Free Power Back Door again.

• When standing excessively close to the rear bumper
• When an external radio wave source interferes with the communication between the electronic key and the vehicle
• When the vehicle is parked near metal, or an external radio wave or electrical noise source which affects the sensitivity of the Hands Free Power Back Door, such as a pay parking spot, gas station, electrically heated road, fluorescent light, or metal plate
• When the vehicle is near a TV tower, electric power plant, radio station, large display, airport or other facility that generates strong radio waves or electrical noise
• When a large amount of water is applied to the rear bumper, such as when the vehicle is being washed or in heavy rain
• When mud, snow, ice, etc. is attached to the rear bumper
• When the vehicle has been parked for a while near objects that may move and contact the rear bumper, such as plants
• When an accessory is installed to the rear bumper

If an accessory has been installed, turn the Hands Free Power Back Door (kick sensor) operation setting off.

■Preventing unintentional operation of the Hands Free Power Back Door (if equipped)

When an electronic key is in the operation detection area, the Hands Free Power Back Door may operate unintentionally, so be careful in the following situations:

• When a large amount of water is applied to the rear bumper, such as when the vehicle is being washed or in heavy rain
• When dirt is wiped off the rear bumper
• When a small animal or small object, such as a ball, moves under the rear bumper
• When an object is moved from under the rear bumper
• If someone is swinging their legs while sitting on the rear bumper
• If the legs or another part of someone's body contacts the rear bumper while passing by the vehicle
• When the vehicle is parked near an electrical noise source which affects the sensitivity of the Hands Free Power Back Door, such as a pay parking spot, gas station, electrically heated road, or fluorescent light
• When the vehicle is near a TV tower, electric power plant, radio station, large display, airport or other facility that generates strong radio waves or electrical noise
• When the vehicle is parked in a place where objects such as plants are near the rear bumper
• If luggage, etc. is set near the rear bumper
• If accessories or a vehicle cover is installed/removed near the rear bumper
• When the vehicle is being towed

To prevent unintentional operation, turn the Hands Free Power Back Door (kick sensor) operation setting off.

■Hands Free close & lock (Walk-Away) function*1 operating conditions

This function can be operated when all of the following conditions are met:

• Hands Free close & lock (Walk-Away) function is enabled*2.
• Hands Free Power Back Door*1 is enabled.
• An electronic key is not detected within the vehicle.
• All of the doors other than the back door are closed.
• The brake pedal is not depressed.
• The engine switch is off.
• The electronic key is within the effective range (detection areas).

*1:If equipped
*2:This setting can be customized by your Toyota dealer.

■Situations in which the Hands Free close & lock (Walk-Away) function*1, 2 may not operate properly

In the following situations, the function may not operate properly:

• When the smart key system does not operate properly.
• When the close & lock function does not operate properly.
• When moving away from the back door while the Hands Free close & lock (Walk-Away) function is in the standby state.
• When the Hands Free Power Back Door does not operate properly.*1

*1:If equipped
*2:This setting can be customized by your Toyota dealer.

■If the power back door stops the automatic operation

When the automatic operation of the power back door is enabled and the power back door is left open for a long time, it may stop the automatic operation.

To re-enable the automatic operation, fully close the power back door manually.

■When reconnecting the battery

To operate the power back door properly, close the back door completely by hand then operate for unlocking.

■If the power back door opener is inoperative

The power back door can be unlocked from the inside

1. Remove the cover.

To prevent damage, cover the tip of the screwdriver with a rag.

2. Loosen the screw.

3. Turn the cover.

4. Move the lever.

5. When installing, reverse the steps listed.

■Customization

Some functions can be customized.

WARNING

■Back door closer

• In the event that the power back door is left slightly open, the back door closer will automatically close it to the fully closed position. It takes several seconds before the back door closer begins to operate. Be careful not to get fingers caught or anything else in the power back door, as this may cause bone fractures or other serious injuries.

• Use caution when using the back door closer as it still operates when the power back door system is disabled.

■Power back door

Observe the following precautions when operating the power back door.

Failure to do so may cause death or serious injury.

• Check the safety of the surrounding area to make sure there are no obstacles or anything that could cause any of your belongings to get caught.
• If anyone is in the vicinity, make sure they are safe and let them know that the power back door is about to open or close.
• If the power back door system is disabled while the power back door is operating, the power back door will stop operating.

  The power back door must then be operated manually. Take extra care in this situation, as the power back door may open or close suddenly.

• If the operating conditions of the power back door are no longer met, a buzzer may sound and the power back door may stop opening or closing.

  The power back door must then be operated manually. Take extra care on an incline in this situation, as the power back door may move suddenly.

• On an incline, the power back door may suddenly shut after it opens. Make sure the power back door is fully open and secure.
• In the following situations, the power back door may detect an abnormality and automatic operation may be stopped. In this case, the power back door must then be operated manually.

  Take extra care in this situation, as the stopped power back door may suddenly open or close, causing an accident.

  • When the power back door contacts an obstacle
  • When the battery voltage suddenly drops, such as when the engine switch is turned to ON or the engine is started during automatic operation
• If a bicycle carrier or similar heavy object is attached to the power back door, the power back door may not operate, causing a malfunction, or the power back door may suddenly shut again after being opened, causing someone's hands, arms, head or neck to be caught and injured. When installing an accessory part to the power back door, using a genuine Toyota part is recommended.

■Jam protection function

Observe the following precautions.

Failure to do so may cause death or serious injury.

• Never use any part of your body to intentionally activate the jam protection function.
• The jam protection function may not work if something gets caught just before the power back door fully closes. Be careful not to get fingers caught or anything else.
• The jam protection function may not work depending on the shape of the object that is caught. Be careful not to catch fingers or anything else.

■Hands Free Power Back Door (if equipped)

Observe the following precautions.

Failure to do so may cause death or serious injury.

• Check the safety of the surrounding area to make sure there are no obstacles or anything that could cause any of your belongings to get caught.
• Exhaust gasses cause the exhaust pipes to become quite hot. When operating the Hands Free Power Back Door, be careful not to touch the exhaust pipe.
• Do not operate the Hands Free Power Back Door if there is little space under the rear bumper.

■Close & lock (Walk-Away) function*1 and Hands Free close & lock (Walk-Away) function*1, 2

*1:This setting can be customized by your Toyota dealer.

*2:If equipped

The back door starts to close automatically when leaving the back door. Check the safety of the surrounding area to make sure there are no obstacles or anything that could cause any of your belongings to get caught.

NOTICE

■Back door spindles

The power back door is equipped with spindles A that hold the power back door in place.

Observe the following precautions.

Failure to do so may cause damage to the back door spindle A, resulting in malfunction.

• Do not attach any foreign objects, such as stickers, plastic sheets, or adhesives to the spindle rod.
• Do not attach any accessories other than genuine Toyota parts to the power back door.
• Do not place your hand on the spindle or apply lateral forces to it.

■To prevent back door closer malfunction

• Do not apply excessive force to the power back door while the back door closer is operating.

  Applying excessive force may cause the back door closer to malfunction.

• If the power back door is opened and closed repeatedly in a short amount of time, the back door closer may stop operating.

  In this case, manually open the power back door once and wait for a while before attempting to close it again.

■To prevent malfunction of the power back door

• Make sure that there is no ice between the power back door and frame that would prevent movement of the power back door. Operating the power back door when excessive load is present on the power back door may cause a malfunction.
• Do not apply excessive force to the power back door while the power back door is operating.
• Take care not to damage the sensors installed on the right and left edges of the power back door with a knife or other sharp object. If a sensor is disconnected, the power back door will not close automatically.

NOTICE

■Close & lock function*

*: This setting can be customized by your Toyota dealer.

When closing the power back door using the close & lock function, a different buzzer than the normal one will sound before the operation begins.

To check that the operation has started correctly, check that a different buzzer than the normal one has sounded.

Additionally, when the power back door is fully closed and locked, operation signals will indicate that all of the doors have been locked.

Before leaving the vehicle, make sure that the operational signals have operated and that all of the doors are locked.

■Hands Free Power Back Door precautions (if equipped)

The kick sensor is located behind lower center part of the rear bumper. Observe the following to ensure that the Hands Free Power Back Door function operates properly:

• Keep the lower center part of the rear bumper clean at all times.

If the lower center part of the rear bumper is dirty or covered with snow, the Hands Free Power Back Door may not operate. In this situation, clean off the dirt or snow, move the vehicle from the current position and then check if the Hands Free Power Back Door operates. If it does not operate, have the vehicle inspected by your Toyota dealer.

• Do not apply coatings that have a rain clearing (hydrophilic) effect, or other coatings, to the lower center part of the rear bumper.
• Do not park the vehicle near objects that may move and contact the lower center part of the rear bumper, such as grass or trees.

If the vehicle has been parked for a while near objects that may move and contact the lower center part of the rear bumper, such as grass or trees, the Hands Free Power Back Door may not operate.

In this situation, move the vehicle from the current position and then check if the Hands Free Power Back Door operates. If it does not operate, have the vehicle inspected by your Toyota dealer.

• Do not subject the rear bumper or its surrounding area to a strong impact.

If the rear bumper or its surrounding area has been subjected to a strong impact, the Hands Free Power Back Door may not operate properly.

If the Hands Free Power Back Door does not operate in the following situations, have the vehicle inspected by your Toyota dealer.

• The kick sensor or its surrounding area has been subjected to a strong impact.
• The lower center part of the rear bumper is scratched or damaged.

• Do not disassemble the rear bumper.
• Do not attach stickers to the rear bumper.
• Do not paint the rear bumper.
• If a bicycle carrier or similar heavy object is attached to the power back door, disable the Hands Free Power Back Door (kick sensor).