Toyota Grand Highlander (AS10) 2024 Owners Manual / When trouble arises / Steps to take in an emergency / If your vehicle needs to be towed

Toyota Grand Highlander (AS10): If your vehicle needs to be towed

If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service, using a wheel-lift type truck or flatbed truck.

Use a safety chain system for all towing, and abide by all state/provincial and local laws.

Towing with a wheel-lift type truck

From the front (2WD models)

Release the parking brake.

Turn automatic mode off.

From the front (AWD models)

Use a towing dolly under the rear wheels.

From the rear

Use a towing dolly under the front wheels.

WARNING

Observe the following precautions.

Failure to do so may result in death or serious injury.

■When towing the vehicle

2WD models

Be sure to transport the vehicle with the front wheels raised or with all four wheels raised off the ground. If the vehicle is towed with the front wheels contacting the ground, the drivetrain and related parts may be damaged.

AWD models

Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the vehicle may fly off the truck.

NOTICE

■To prevent damage to the vehicle when towing using a wheel-lift type truck

• Do not tow the vehicle from the rear when the engine switch is off. The steering lock mechanism is not strong enough to hold the front wheels straight.
• When raising the vehicle, ensure adequate ground clearance for towing at the opposite end of the raised vehicle. Without adequate clearance, the vehicle could be damaged while being towed.

■Towing with a sling-type truck

Do not tow with a sling-type truck to prevent body damage.

Using a flatbed truck

When using a flat-bed truck to transport the vehicle, use tire strapping belts. Refer to the owner's manual of the flat-bed truck for the tire strapping method.

In order to suppress vehicle movement during transportation, set the parking brake and turn the engine switch off.

NOTICE

■To prevent damage to the vehicle during emergency towing

Do not secure cables or chains to the suspension components.